Правила за извършване на доставка

At JYBN STORE, we aim to provide clear and reliable shipping information for every order. Shipping availability, delivery time, and shipping cost may vary depending on the destination country or region.

Order Processing Time


Orders are usually processed within 3 business days after payment is confirmed.

Processing time does not include weekends or public holidays. During periods of high order volume, processing may take slightly longer. If there is a significant delay with your order, we will contact you by email.

Estimated Shipping Time


After your order has been processed, the estimated delivery time depends on your destination:

- United States: 8-16 business days
- Canada: 8-16 business days
- Europe: 6-16 business days
- Australia: 6-16 business days
- Other regions: 6-20 business days

Delivery times are estimates and may vary due to customs processing, local carrier delays, holidays, weather, or other circumstances outside our control.

Shipping Cost


Shipping costs are shown at checkout before you place your order.

If free shipping is available for your order or region, it will be displayed during checkout. Taxes, duties, or import fees may vary depending on the destination country and local regulations.

Order Tracking


When your order ships, you will receive a shipping confirmation email with tracking information if tracking is available for your shipping method.

Please allow some time for tracking information to update after the package is handed over to the carrier.

Incorrect Shipping Information


Please make sure your shipping address is complete and accurate before placing an order. We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at:

service@jybnstore.com

We will do our best to help before the order is shipped, but we cannot guarantee changes after processing has started.

Lost, Delayed, or Damaged Packages


If your package is significantly delayed, lost, damaged, or delivered incorrectly, please contact us at:

service@jybnstore.com

Please include your order number, the email address used to place the order, and any relevant photos or tracking details.

Contact


If you have any questions about shipping, please contact our customer service team:

service@jybnstore.com